Bill Payment

El Oso Water Supply Corporation offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.

At El Oso WSC, we accept cash, checks and money orders, and credit cards (Visa, MasterCard, American Express and Discover). 

Please note a 3% convenience fee will be assessed by the credit card processor.

Phone Payment Option 

1-877-460-6694

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Pay My Bill Online

Account Registration

The first step to taking advantage of the online bill payment services is to register your account.  To do this, click the Pay your bill now link.  This brings you to the Account Login page.  You will need to refer to information on your latest water bill in order to complete the signup process.  Simply click "Register here!" to begin the account registration process.  Required fields are denoted by double asterisks.  Once you have completed the account registration form, press submit to create your account.

Account Home Page

Once you log in, you will see your account home page.  From this page, you can view a number of things: 

Account Information

You can view your account number, service address, mailing address, and even edit your profile.  To edit your profile, click the Edit Profile link.  From here, you can edit the information you entered while registering your account.

Account History

To view your account history, click on the "View Account History details" link located in the Account history section.  Once you click on this link, you will see your Payment History and Usage History.  To get back to the account home page, click on "Home" at the op of the page.

View/Pay Bill 

In order to view your bill, click on the "view current bill" icon located in the Pay Bill section.  Once you click on this icon, you will see your current charges.  To pay your bill, click on the "make a payment" icon to view the payment methods available to you.

Usage Section

You will see a graph displaying your account usage.

Help Section

You can manage your account, user profile, and payment or billing options.

 

Payment By Mail

If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.
 

Payment Drop-off Location

You may pay your bill in person at our office address. We accept cash, check, or money orders. To avoid longer wait times, please note that Mondays, Fridays, and the first day after a holiday are normally very busy.

 Automatic Bank Draft

The worry-free way to pay your water bill.  With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account.  There is no set-up fee or charge associated with this method of payment.  To set up Automatic Bank Draft, simply download and fill out the Direct Payment Authorization (ACH) located in the Forms and Reports Section and drop it off or mail it to our office, along with a voided check.

Payment Through Financial Institution Online Bill Pay

Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.

 

Payment Policies

NO POSTMARKS WILL BE ACCEPTED!

The late charge will be added to the account balance if not paid in full by the 15th of each month.

If your payment is past due, paying online will not relinquish responsibility for any penalties or late fees.

Payments not paid in full by the 25th of each month will be locked until the bill is paid in full. A lock fee of $50 will be automatically added to the bill balance.